5.1. Due to broadcasting restrictions and regulations, BluesTV ready devices are required to access some live video content. Mobile and tablet device users should download the Birmingham City app in advance of your subscription purchase to check that your device is eligible to stream.

5.2. Laptop and desktop users are required to meet the following hardware and software criteria: (Windows): 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks; 32- and 64-bit (unless noted): Windows 8.1, Windows 10 and later new Windows releases; latest versions of Mozilla Firefox or Google Chrome; 1GB (32-bit) or 2GB (64-bit) of RAM; 128MB of graphics memory.

5.3. Refunds will not be issued in the event of incompatible devices.

5.4. Subscribers only permitted to watch content simultaneously on one device per account.

5.5. The quality of the display of BluesTV content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection.

5.6. BluesTV software is developed by, or for, Birmingham City FC and is designed to enable viewing of BluesTV content through BuesTV ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices.

5.7. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the BluesTV and related third-party software.