Birmingham City TV Support

Account 5

• How do I get a refund ?
• I can't login or have forgotten my password
• I have made a duplicate payment
• I want to cancel my monthly subscription. How do I do this?
• What happens if no games are shown in my subscription period?

Technical 9

• Can I watch the game on my Smart TV, or cast?
• How do I purchase Blues matches on Blues TV?
• How many devices can I use at once?
• I receive an ‘unauthorised country’ message when trying to access the live video. What does this mean?
• I've forgotten your username and/or password, what should I do?

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General 10

• Can I get an illegal feed?
• Can I watch the live stream games in my local pub/bar?
• Does my live video subscription allow access to live audio commentary when a match cannot be broadcast?
• How much do live streaming passes cost?
• If I live in the UK or Republic of Ireland and subscribe to BluesTV, will I be able to watch international games when travelling abroad?

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BluesTV Terms & Conditions 8

• 1. SUBSCRIPTION
• 2. FREE TRIALS AND VOUCHERS
• 3. BILLING AND CANCELLATION
• 4. THE BLUESTV SERVICE
• 5. SOFTWARE AND DEVICES

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