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How do I get a refund ?
Refunds can only be issued for people who have reported a technical issue during the game and it proves to be a fault of our providers and cannot be rectifi...
Tue, 22 Oct, 2024 at 1:49 PM
I can't login or have forgotten my password
If you can’t log in, please try another browser or clear your cache/cookies and try again. If you have forgotten your password, please navigate to the login...
Tue, 22 Oct, 2024 at 1:48 PM
I have made a duplicate payment
To request a refund on a duplicate pass, please get in touch with the game pass that was duplicated We aim to refund any duplicate passes within 48 hour...
Tue, 22 Oct, 2024 at 1:48 PM
I want to cancel my monthly subscription. How do I do this?
Your BluesTV monthly/ annual subscription will continue until terminated unless specifically stated otherwise. Pay-Per-View passes are available for sin...
Tue, 22 Oct, 2024 at 1:46 PM
What happens if no games are shown in my subscription period?
If you are on a monthly package, it is an accepted risk that some months will have more live fixtures than others, so no refund will be given in those cases...
Wed, 23 Oct, 2024 at 11:55 AM